Privacy Policy

1. Introduction

Meraj Investments Limited ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Meraj Investments Limited is registered in England and Wales (Company Number: 09860444) with our registered office at 34 Station Road, London, E12 5BT.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you contact us or submit an enquiry.
• Property Information: Details about properties you wish to sell, buy, or rent.
• Financial Information: General financial information relevant to property transactions (we do not store payment card details).
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us by email, phone, or through our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Send you information about property investment opportunities (with your consent).
• Improve our website and services.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure the security of our services.
• Manage our investor database and send relevant property deals to registered investors.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your data for a specific purpose.
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal Obligation: Where we are required to process your data to comply with a legal obligation.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Professional advisers such as solicitors, accountants, and surveyors where necessary for property transactions.
• Regulatory authorities or law enforcement agencies where required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain client and investor data for 7 years following the end of our business relationship.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete data.
• Right to Erasure: To request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: To request that we restrict the processing of your data.
• Right to Data Portability: To receive your data in a structured, machine-readable format.
• Right to Object: To object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies to ensure the website functions correctly, and analytical cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.